{"xsrfToken":"B79H-R2SS-PJ3K-DP7P_94d8f509004f136f3903793016226ebbbcd6c258_lout","branding":{"id":"6","key":"nes","name":"Noah ES Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"6","key":"nes","projectId":11013,"serviceDeskId":6,"name":"Noah ES Support","description":"<p>Welcome! You can raise a Noah ES Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"51","name":"Account and billing support","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Account and billing support","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11217,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[8],"key":""},{"id":"53","name":"Getting Started","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Getting Started","introHtml":"<p>If you are interested in getting started with Noah ES</p>","icon":11225,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11225","groups":[8],"key":""},{"id":"46","name":"Other questions","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11200,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11200","groups":[8],"key":""},{"id":"50","name":"Suggest improvement","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[8],"key":""},{"id":"43","name":"Technical support","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11206,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11206","groups":[8],"key":""},{"id":"47","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11226,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11226","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[53,43,46,50,51]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ad498c31-49da-301c-a07c-1dc8fbd60478","appLinkName":"System Confluence","spaceKey":"NESP","spaceName":"Noah ES Support Portal","isServer":false},"labels":[],"projectKey":"NES","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":53,"projectId":11013,"form":{"name":"Getting Started","descriptionHtml":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","callToAction":"Getting Started","intro":"<p>If you are interested in getting started with Noah ES</p>","instructions":"<p><b>You will receive responses from HIMSA via our support system. Be on the lookout for emails coming from noahes@himsa.com. Emails may end up your junk email (or similar) folder.</b></p>","icon":11225,"iconUrl":"https://himsanoah.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11225","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","fieldId":"customfield_11139","fieldConfigId":"11555","label":"Your General Location","description":"Please Indicate where your business is generally located so that we can route your request to the correct support group","descriptionHtml":"<p>Please Indicate where your business is generally located so that we can route your request to the correct support group</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12029","label":"Europe","selected":false,"children":[]},{"value":"12030","label":"North America","selected":false,"children":[]},{"value":"12031","label":"South America","selected":false,"children":[]},{"value":"12032","label":"Africa","selected":false,"children":[]},{"value":"12033","label":"Middle East","selected":false,"children":[]},{"value":"12034","label":"Asia","selected":false,"children":[]},{"value":"12035","label":"Austalia & Ocenia","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"customfield_11113","fieldConfigId":"11515","label":"Company Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Question Title","description":"The subject of your question","descriptionHtml":"<p>The subject of your question</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Ready to Start / Questions","description":"Add more details to your quesiton or if you are ready to start","descriptionHtml":"<p>Add more details to your quesiton or if you are ready to start</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","fieldId":"customfield_10201","fieldConfigId":"10301","label":"Special Notes","description":"Anything special or extra that you would like us to know","descriptionHtml":"<p>Anything special or extra that you would like us to know</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/53","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/53","calendarParams":{"firstDay":0,"date":"2023-05-29T11:08:59-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ad498c31-49da-301c-a07c-1dc8fbd60478","appLinkName":"System Confluence","spaceKey":"NESP","spaceName":"Noah ES Support Portal","isServer":false},"labels":[],"projectKey":"NES","serviceDeskId":6},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YTRjM2Q2Yi0xNjJhLTQxNjctOGU0MS1lMDE1YmRhYmRlMTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2ODUzNzc3MzksIm5iZiI6MTY4NTM3NjUzOX0.jZQGw-KQOK8vIOOzD3jKytuGzOqqOXxvkcvjmipF4zI","targetCollection":"upload-project-11013","endpointUrl":"https://api.media.atlassian.com","clientId":"8a4c3d6b-162a-4167-8e41-e015bdabde13","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/6?xdm_e=https%3A%2F%2Fhimsanoah.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1Zjc2YTkyMDM4MWE2YzU5ZmYwNmQ1MTlkZjg5ZTkyMzI3MDI4NzMwYzliZDE2OWU0MzJlMDQ0ODg3ZjBjMWNmIiwiaXNzIjoiZmJlNDA0NmYtN2E2MC0zN2UzLTlmYTktNTM3M2MyZDZlYjE3IiwiY29udGV4dCI6e30sImV4cCI6MTY4NTM3NzQzOSwiaWF0IjoxNjg1Mzc2NTM5fQ.ObChC7IZaV2yP6yJWgnSpyzJNTP_GVpHOBPWUmAzoUI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImZiZTQwNDZmLTdhNjAtMzdlMy05ZmE5LTUzNzNjMmQ2ZWIxNyIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6Ik5FUyIsImlkIjoiMTEwMTMifX19LCJleHAiOjE2ODUzNzc0MzksImlhdCI6MTY4NTM3NjUzOX0.KaY4VD9BVim1dYWK2iEx00SOm-QMX8O4y45-rjGAYWw\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"NES\\\",\\\"id\\\":\\\"11013\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"NES\\\",\\\"project.id\\\":\\\"11013\\\",\\\"servicedesk.serviceDeskId\\\":\\\"6\\\",\\\"servicedesk.requestTypeId\\\":\\\"53\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://himsanoah.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=himsanoah","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B79H-R2SS-PJ3K-DP7P_94d8f509004f136f3903793016226ebbbcd6c258_lout","baseUrl":"https://himsanoah.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8a4c3d6b-162a-4167-8e41-e015bdabde13","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}