50138 error after selecting NoahES US or NoahES EU at the log in
The 50138 occurs after selecting NoahES US or NoahES EU at the log in:
In this case the profile that points to Noah ES may have been corrupted. To create a new profile:
Close out of the error message
Navigate to C:\ProgramData\HIMSA\Noah
Under View, choose to Show ‘File name extensions’
Locate the file BusinessSystemSettings.xml
Right click and rename the .xml extension to .test
Launch Noah and click Next on the “Welcome to Noah System 4'
In the Configuration Wizard, choose the option to store patient records in Noah ES
Click Next, Next and Finish
At the log in drop down, select NoahES US or NoahES EU depending on your location
If you are not able to resolve with the steps above, have questions or need help, please submit an issue thru the Noah ES Help desk:
https://himsanoah.atlassian.net/wiki/spaces/NESP/pages/1680179246
Other Errors
- Receive 'Your password is incorrect.' logging in to Noah ES
- Noah ES login interface mismatch
- Noah ES Data Migrator tool closes down when choosing ‘Generate patient migration files’
- Noah ES Cloud Client Shim update for error 50138
- Never receive an email from Noah ES to set the password for the Noah ES account
- Error message ‘Sorry there was an error…’ when trying to Set Password
- Error message ‘Sorry there was an error…’ when logging into Noah ES
- Deleting actions from the Noah ES session browser can cause Noah ES to crash
- 50138 error after selecting NoahES US or NoahES EU at the log in
- 50138 error after after being authenticated by the HIMSA IdP