Noah ES Payment Issues

Noah ES makes use of an automated payment system. If for any reason payment is cannot be collected, the administrative users of a Noah ES account will receive a mail informing of the issue.

Q: What do I do if my Noah ES payment fails?

A: Please see below.

1. The automated system will attempt to claim payment again after 5 days of the original attempt.

2. If the second attempt to claim payment fails, please assure that the card details are correct:

   1. Go to https://portal.eu.noah-es.com/Account

   2. Scroll to the bottom of the page under Payment Information and verify that the card is correct.

3. You can also use the Pay Now option under the Invoices tab to force manual payment.

4. Please make sure the card has sufficient funds and contact your bank to make sure there is no interference with the payment.

5. If the above are not successful, please contact HIMSA support: Submit an issue or Question - Noah ES Online Help Desk