Solution: Clear cookies for idp-us.himsa-sso.com (US customers),
idp-eu.himsa-sso.com (EU customers) or idp-au.himsa-sso.com (AU customers).

This error is shown in the browser page after logging to Noah ES.

It can say ‘refused to connect’ or ‘connection was reset’ or various.

Start by trying to clear cookies

on the

machine depending on your location.

1. Open a new tab in the web browser.

2. Paste in and

1. launch the link for your location:

3. Then clear cookies from the browser and try to get into Noah again. This screenshot is from Edge but other browsers will be similar:
   

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Cookies to Clear

Select the below cookies one at a time and choose Remove.

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