Noah ES Support Portal
Most Frequent Questions
- Is it possible to use Noah ES if my internet connection is temporarily not available?
- How do I add a new user account in Noah ES?
- Is it possible to use the same patient file on different computers with Noah ES?
- Will my fitting and measurement modules work the same in Noah ES?
- Internet Connection and Browser Requirements
- How do I configure the printed report in the Audiogram Module?
- Forgotten Password for Noah ES
- Gathering log files with the Noah Log Utility
- Noah System backups continue after switching to Noah ES
- What if I change my mind about Noah ES and want to cancel my subscription?
How to Manage Users, Account Status and Settings
Most Frequent Error Messages
- 50138 error after after being authenticated by the HIMSA IdP
- 50138 error after selecting NoahES US or NoahES EU at the log in
- Noah ES login interface mismatch
- Receive 'Your password is incorrect.' logging in to Noah ES
- Deleting actions from the Noah ES session browser can cause Noah ES to crash
- Error message ‘Sorry there was an error…’ when logging into Noah ES
- Error message ‘Sorry there was an error…’ when trying to Set Password
- Noah ES Data Migrator tool closes down when choosing ‘Generate patient migration files’
- Never receive an email from Noah ES to set the password for the Noah ES account
- Noah ES Cloud Client Shim update for error 50138
- Unable to save actions to Noah ES
Security Considerations
Noah ES provides a number of security tools and options. Take time to learn more.
Copy your Noah 4 Patient Records to Noah ES
Questions and Support
If you are unable to find an answer to your questions please open a support request
Noah ES Policies and Compliance
Topics including Privacy, Data Protection, Security, Compliance and Operating Policy Information