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Q. How can HIMSA ensure that I have a trouble-free connection to my Noah Server?

A. HIMSA has done months of testing with Noah as a Service. We have stressed the setup with large numbers of connected clients, very large databases, a variety of connection speeds and qualities. Noah as a Service has excelled in HIMSA testing. We expect you to have an excellent experience as well.  Based on experience working with traditional Noah System in a network setup, errors that may occur if there is a loss of connection to the database include:

  • Working in Noah and receive error 50108
    • Working in Noah and receive error 'lost connection to server'

    Child pages (Children Display)
    pageConnection status to the Noah Server
    first3




    If your Noah as a Service server is unable to start or open, try some quick troubleshooting on the Noah machine that will not launch. 

    • Verify that the profile is pointed to the Noah as a Server machine, not to a local database. 
    • Is the internet working? 

    • Can you ping the Noah as a Service server machine and get a reply?
      • To PING, open a command prompt by typing cmd at Run 
      • Type PING and the name of your Noah as a Service server, for example:  ping exampleus.noah4.com 
      • If all is working as expected you will see four replies 

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    Need more ideas and help 

    Please go to noah4.com and Search for error number or open a support issue through our online helpdesk at support.noah4.com