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Q. How can HIMSA ensure that I have a trouble-free connection to my Noah Server? A. HIMSA has done months of testing with Noah as a Service. We have stressed the setup with large numbers of connected clients, very large databases, a variety of connection speeds and qualities. Noah as a Service as has excelled in HIMSA testing. We expect you to have a an excellent experience as well. Based on experience working with traditional Noah System in a network setup, error errors that may occur if there is a loss of connection to the database include: Trying to login to Noah and receive error 50138 Working in Noah and get error 50108 Working in Noah and get error 'lost connection to server'
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If your Noah as a Service server is unable to start or open, try some quick troubleshooting on the Noah machine that will not launch.
- Verify that the profile is pointed to the Noah as a Server machine, not to a local database.
- Is the internet working?
- Can you ping the Noah as a Service server machine and get a reply?
- To PING, open a command prompt by typing cmd at Run
- Type PING and the name of your Noah as a Service server, for example: ping exampleus.noah4.com
- If all is working as expected you will see four replies
Need more ideas and help
Please go to noah4.com and Search for error number or open a support issue through our online helpdesk at support.noah4.com