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In some cases a 50138 error at log in can be resolved by re creating the Noah ES Cloud Shim.

Steps:

1. Navigate to Windows Services, one option is to type Services in the Windows Search box

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2. Stop the Noah Client Service and Noah Server Service on the computer getting the error.

3. Navigate Next, navigate to C:\Program Files (x86)\HIMSA\Noah 4

4. Right click on the CloudShim folder and Delete

5. Restart Noah services

6. Log in to Noah ES again