If for some reason Noah ES is not available, it is possible to use a profile to log into Noah pointed to a local database. This option could be used for emergency purposes and would allow access to fitting and measurement modules. The local database will be a blank, temporary database that can be used until the Noah ES is available. Any records added to the local database can be exported and then imported when reconnected to Noah ES. This is a process initiated by the hearing care professional, there is not an automated database sync feature.
If the machine has never had a licensed Noah System installed, maybe it is new for use with Noah ES, you will need to contact HIMSA thru the support portal to arrange a local license file.
Other Questions and Answers
Check the Noah login for a local profile. The default name for the local profile is ‘Noah Server’ you will find the option at the login drop down.
Select the Noah Server profile and log in with the default user ABC or adm, you may get ‘invalid login’ the first time you try.
Once you are in Noah pointing to the local database, go to Settings, Server Profiles, select the 'Noah Server' profile and choose Edit, rename 'Noah Server' to 'Local Noah Database' so it is clear going forward that this is a local Noah database.
Use the local Noah database to work with patients.
Once Noah ES is available again, export any patients that have been added or updated in the local Noah database, close Noah and select the Noah ES profile that points to your hosted Noah database.
Import the records into Noah ES.
Issues logging in locally
If you never had a Noah System license installed, you may get error ‘your demo license is expired’. In this case you will need to reach out to HIMSA via the Support portal to get a local license. In the next release of Noah, accounts using Noah ES will have an automatic local license for Noah System. https://himsanoah.atlassian.net/servicedesk/customer/portal/6
If your Noah Server profile is not pointed locally, maybe it was pointing to a retired Noah server for example, you may get a 50138 error trying to launch. Run the Noah Configuration Wizard to point Noah to the local database.
Transferring patient updates from local database to Noah ES
Use Advanced Search to locate added or updated records in Noah System.
If you are working with Noah ES away from an internet connection, or your internet service goes down, you can log in to Noah System and work until the connection to Noah ES is restored.
When you are able to get back into Noah ES use Advanced Search in Noah System to identify records that have been added or updated in a specified time frame. For example, Patient Activity for last 30 days. This will create search results that can be exported from Noah System and then Imported into Noah ES.
Launch Advanced Search in the Patient Browser:
2. Then select Patient Activity, Show recent activity, and select data range:
3. Select Search
4. Export the search result at File, Export Patients.