Managing User Levels and Permissions

Manage Users and Manage Permissions are accessed from the Noah ES Portal.

Under Manage Users you can set the User Type or Authorization level. Noah ES expands and improves on the concept of User Levels from Noah System. In addition to more User Types, the number of tasks that users can perform is expanded.

Business Decision Maker (BDM) - This is the account that is created at Noah ES sign up. The BDM is the owner of hearing care business or represents the owner. The BDM is the most powerful account in Noah ES, a full administrator with access to all ES functions. The BDM will be able to make important financial and business decisions for the hearing care business, for example, agreeing to contracts. It is possible to raise other users to BDM. There must be at least one BDM user per Noah ES account.

Technical Administrator – The Technical Administrator has rights for all Noah ES functions and features, but cannot agree to legal contracts.

Administrative Support (Free) - This account is able to perform administrative functions but will not work with the Noah ES client and not work with any Noah patient or session features. This account is not a chargeable account for the Noah ES subscription. Examples of Administrative Support user tasks include managing Noah ES users or paying invoices.

Level 1 - The default setting for the Level 1 user is to have access to Patient and Session features. This permission provides the user with the ability to add and view patients, view actions and patient history, and create new actions. Other features like importing, exporting, deleting, or merging patients, are disabled by default.

Level 2 - This is the default user level of any new account created in Noah ES, besides the original BDM account. The Level 2 user can access patient and session features, but all other features are disabled by default. The BDM, Technical Administration or Administrative Support accounts have permission to elevate the new Level 2 account.

Related Topics

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Under Manage Permissions you can set permitted or denied for host of activities for each User Type. The expanded activity list makes it possible to tailor data access for your employees and determine who can perform important business functions. Consider if the default settings are appropriate for your business and if not, make the appropriate permission changes.

Great example of a new permission is ‘Self-Service Password Management’. By default, this permission is enabled for the BDM or the Technical Administration, but it can be enabled to allow any user level to request a password reset.

The following is the list of controllable features for each user level. Note that the settings for the Level 1 and Level 2 users are the same by default. This provides flexibility for the business to define their own Level 1 and Level 2. Disabled and Enabled indicate hard coded features and cannot be changed. ‘Disabled by default’ and ‘Enabled by default’ indicate features that can be changed.

See the Noah ES Portal to view or change permissions.

Controllable Feature	Business Decision Maker	Technical Administration	Administrative Support	Level 1	Level 2

Controllable Feature	Business Decision Maker	Technical Administration	Administrative Support	Level 1	Level 2
Use Patient and Session Features For example, add patients and add test results.	Enabled by default	Enabled by default	Disabled	Enabled	Enabled
Sign Legal Agreements	Enabled	Disabled	Disabled	Disabled	Disabled
Manage Users and User Levels Includes create or deactivate users and assign users to permission levels.	Enabled	Enabled	Enabled	Disabled	Disabled
Manage Location and Patient Group Directory Create groups and locations and assign users to those groups and locations.	Enabled	Enabled	Enabled by default	Disabled	Disabled
View Invoices, Manage Payment Options	Enabled	Enabled	Enabled by default	Disabled	Disabled
Self-Service Password Management This allows a user the ability to request to reset their password.	Enabled	Enabled by default	Enabled by default	Disabled by default	Disabled by default
Import / Export in Noah Native Formats When this is enabled a user can export patients out of Noah ES and import them into another Noah database.	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Import / Export in Text Based Formats When this is enabled a user can export demographic data for patients out of Noah ES in a csv file format.	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Delete Patient Demographic and Action Data	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Merge Patient Records	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Print Patient Demographic Data	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Print Noah Related Actions	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Database Administration	Enabled by default	Enabled by default	Disabled	Disabled by default	Disabled by default
Set Up Patient Demographic Data and Manage Patient Categories	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
View Activity Log File	Enabled	Enabled	Disabled	Disabled by default	Disabled by default
Manage Advanced Settings Manage Patient Numbering from Auto <--> Manual Manage HIMSA member company App access Manage Single Sign-on	Enabled	Enabled by default	Disabled	Disabled	Disabled