Business Decision Maker (BDM) - This is the account that is created at Noah ES sign up. The BDM is the owner of hearing care business or represents the owner. The BDM is the most powerful account in Noah ES, a full administrator with access to all ES functions. The BDM will be able to make important financial and business decisions for the hearing care business, for example, agreeing to contracts.
Technical Administrator – The Technical Administrator has rights for all Noah ES functions and features, but cannot agree to legal contracts.
Administrative Support - This account is able to perform administrative functions but will not work with the Noah ES client and not work with any Noah patient or session features. This account is not a chargeable account for the Noah ES subscription. Examples of Administrative Support user tasks include managing Noah ES users or paying invoices.
Level 1 - The default setting for the Level 1 user is to have access to Patient and Session features. This permission provides the user with the ability to add and view patients, view actions and patient history, and create new actions. Other features like importing, exporting, deleting, or merging patients, are disabled by default.
Level 2 - This is the default user level of any new account created in Noah ES, besides the original BDM account. The Level 2 user can access patient and session features, but all other features are disabled by default. The BDM, Technical Administration or Administrative Support accounts have permission to elevate the new Level 2 account.