How can I get the Conflict Resolution Screen to not popup every time I open Noah 4 System?

***Note: This will not fix whatever caused the patient record to be flagged by WSI and sent to the Conflict Resolution Screen. This will only make it so the Conflict Resolution Screen does not pop up every time Noah 4 System is opened.

If you are unable to update or create a new patient within the Conflict Resolution screen and you just want the screen to go away, there are two ways to clear out the Conflict Resolution screen.

a.) If you only have a handful of patient records caught in the Conflict Resolution screen follow these directions. Launch the NoahBSIntegServerTool.exe. This tool can be found in the following location C:\Program Files (x86)\HIMSA\Noah 4. Once the NoahBSInegServerTool utility is open select Window>Inbox. Then select the “Get data” button. Finally select the “Set Flag” button

b.) If you have many patients listed in the Conflict Resolution Screen please follow these directions. Stop the Noah 4 System window services and rename the WSI database. The WSI database is located in program data\Himsa\NoahBS and is called NOAHBSIntegServerDatabase.sdf. Rename it to something like oldNOAHBSIntegServerDatabase.sdf. Restart the Noah services and the WSI database will be recreated. Next rerun the WSI installation. Select “Repair” when prompted by the WSI installer. Once the WSI installer has finished repairing your WSI, reboot the machine for the new settings to take effect.