Internet Connection, Firewall and Browser Requirements
- Ann Monnens
- Scott Peterson
- christopher cannaday
An important requirement for Noah ES is a reliable, stable internet connection. Noah ES is a cloud based system and you will access your Noah database over the internet.
Noah ES requires at least 2Mbps download and 2Mbps upload speed.
If you are uncertain of your speed, please check at http://himsa.speedtestcustom.com. You should check at each office and as a test, while connected outside of the office (e.g. connecting via a mobile hot spot). Your speed connection tests should also be run during normal business hours to accurately measure your internet speed while other employees are making use of the internet connection.
HIMSA tests and supports the latest versions of Chrome, Firefox, Safari, and Microsoft Edge. Internet Explorer (IE) is not supported.
Specific endpoint - URL Connections
Some networks are tightly controlled. The below list of addresses must be approved / whitelisted for Noah ES to function properly
Make sure to use the links that correspond to your global location. For each row, click on the corresponding and refer to the Expected Results column
US Customers | EU Customers | AU Customers | QA (For Member Company Developers) | Expected Results |
|---|---|---|---|---|
Address not used in QA |
| |||
| ||||
An error message “HTTP Error 401” is expected. If ERROR 401 is not displayed then it is likely that this address is being blocked. | ||||
Address Not used in QA | An error message “HTTP Error 401” is expected. If ERROR 401 is not displayed then it is likely that this address is being blocked. | |||
This address must be allowed but a test is not available | ||||
An error message is expected <Error>
<Code>InvalidQueryParameterValue</Code>
<Message>Value for one of the query parameters specified in the request URI is invalid. RequestId:951b131c-e01e-0006-48dc-14a1e4000000 Time:2024-10-02T15:02:26.4312415Z</Message>
<QueryParameterName>comp</QueryParameterName>
<QueryParameterValue/>
<Reason/>
</Error> |