The 50138 occurs after selecting NoahES US or NoahES EU at the log in:
In this case the profile that points to Noah ES may have been corrupted. To create a new profile:
Close out of the error message
Navigate to C:\ProgramData\HIMSA\Noah
Under View, choose to Show ‘File name extensions’
Locate the file BusinessSystemSettings.xml
Right click and rename the .xml extension to .test
Launch Noah and click Next on the “Welcome to Noah System 4'
In the Configuration Wizard, choose the option to store patient records in Noah ES
Click Next, Next and Finish
At the log in drop down, select NoahES US or NoahES EU depending on your location
If you are not able to resolve with the steps above, have questions or need help, please submit an issue thru the Noah ES Help desk:
Submit an issue or Question - Noah ES online Help Desk
Other Errors
- When trying to log into Noah ES browser error is shown “An error occurred processing your request':
- Upgrade Noah 4.15.2. Guide - for Noah ES customers
- Unable to save actions to Noah ES
- The connection was reset logging into Noah ES after providing credentials
- Receive 'Your password is incorrect.' logging in to Noah ES
- Option to workaround issue of sharing PC with different Noah ES Users
- No preferred manager of type business system 308 when launching Noah ES
- Noah ES login interface mismatch or missing profile to Noah ES
- Noah ES Cloud Client Shim re creation for error 50138
- Never receive an email from Noah ES to set the password for the Noah ES account
- Launching A Module Without a Patient Selected
- Error message ‘Sorry there was an error’ when logging into Noah ES - Clear cookies solution
- Error 'Your attempt to set a password was unsuccessful.'
- All Noah ES Client Installations are Strongly Encouraged to Update to 4.14.2 or higher
- 50138 error after selecting NoahES US or NoahES EU at the log in